our customer service

See our contact information and opening hours

Please primarily consult with Coinmotion Help Center for questions regarding our platform.

Telephone service:

  • Customer Service +358 600 30088 (0,96€/min)
  • Private Banking 
  • Claims +358 29 1701190  
  • Lines are open on weekdays from 13 to 16 (UTC+3). 
  • Please contact us via Coinmotion messages with questions regarding payments.


  • [email protected]
  • Our customer service responds to messages on weekdays between 08-17 and on weekends and public holidays between 12-15 (UTC+3).

Postal address

Coinmotion Oy (VATIN: FI24696831)
Kauppakatu 39
40100 Jyväskylä