Customer service

Please primarily consult with Coinmotion Help Center for questions regarding our platform.


Telephone service:

  •  +358 291701190 (local charge)
  • Lines are open on weekdays from 13 to 16 (UTC+3)
  • Please contact us via Coinmotion messages with questions regarding payments.


  • [email protected]
  • Our customer service responds to messages on weekdays between 08-17 and on weekends and public holidays between 12-15 (UTC+3).

Postal address

Prasos Oy (VATIN: FI24696831)
Kauppakatu 39
40100 Jyväskylä