Contact
our customer service

See our contact information and opening hours

Please primarily consult with Coinmotion Help Center for questions regarding our platform.

Telephone service:

  • +358 600 30088 (0,96€/min)
  • Phone service on weekdays from 13 to 16 (UTC+3)
  • Bittimaatti customer service (Option 2) on weekdays from 09 to 16 (UTC+3)
  • Private Banking contact information
  • Claims +358 29 1701190 on weekdays from 13 to 16 (UTC+3)
  • To Report You Coinmotion Card Lost/Stolen call +358 29 1701190 or log into your Coinmotion Account to report
  • With questions regarding payments, please contact us via Coinmotion messages.
 

Email:

  • [email protected]
  • Our customer service responds to messages on weekdays between 08-17 and on weekends and public holidays between 12-15 (UTC+3).

Postal address

Coinmotion Oy (VATIN: FI24696831)
Kauppakatu 39
40100 Jyväskylä
Finland